Terms and Conditions

Overview

This website is operated by BYS Pilates. Throughout the site, the terms "we", "us" and "our" refer to BYS Pilates. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms and Conditions.

Please read these Terms and Conditions carefully before using our website.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state or province of residence, or that you have given us permission to allow any minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction.

Products and Services

We do our best to display our products as accurately as possible. However, product colours, images and details may vary slightly depending on your screen settings or supplier updates.

We reserve the right to modify or discontinue products at any time without prior notice.

Prices for our products are subject to change without notice.

Orders and Payment

When you place an order, you agree to provide accurate and complete information, including your name, shipping address, billing information and contact details.

We reserve the right to refuse or cancel any order if we suspect fraud, incorrect information, product unavailability or violation of these Terms and Conditions.

Payment must be completed at checkout before your order can be processed.

Shipping and Delivery

Orders are usually processed within 1–3 business days. Estimated delivery time is typically 7–15 business days, depending on your location, product availability and shipping destination.

Delivery times are estimates and may vary due to customs, carrier delays, holidays or other factors outside of our control.

For more details, please review our Shipping Policy.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

You may request a return within 14 days of receiving your order, provided the item is unused, in its original condition and packaging, and approved for return.

Accuracy of Information

We aim to keep the information on our website accurate and up to date. However, we cannot guarantee that all product descriptions, prices, availability or other content are always complete, accurate or current.

We reserve the right to correct errors, update information or cancel orders if any information on the website is inaccurate.

Health and Fitness Disclaimer

Our products are intended for general fitness, Pilates, stretching and recovery use. They are not medical devices and are not intended to diagnose, treat, cure or prevent any medical condition.

Please use all products responsibly and follow any instructions provided. If you have any medical condition, injury, pregnancy-related concerns or uncertainty about using fitness equipment, consult a qualified healthcare professional before use.

BYS Pilates is not responsible for injuries or damages resulting from improper use of products.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy or practices of third-party websites.

Using third-party links is at your own risk.

Intellectual Property

All content on this website, including text, images, logos, graphics and design elements, belongs to BYS Pilates or is used with permission.

You may not copy, reproduce, distribute or use our content without written permission.

Limitation of Liability

To the fullest extent permitted by law, BYS Pilates shall not be liable for any direct, indirect, incidental, special or consequential damages arising from your use of our website, products or services.

Changes to These Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page.

Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us through our Contact Form on our website.