FAQ

What is your return policy?

We offer a 14-day return policy from the day you receive your order. If you are not satisfied with your purchase, please contact us through our Contact Form to request a return.

Items must be unused, in their original condition and in the original packaging. Return requests must be approved before sending any item back.

If your item arrives damaged, defective or incorrect, please contact us within 7 days of delivery with your order number and clear photos or videos of the issue.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are usually processed within 1–3 business days. Estimated delivery time is typically 7–15 business days, depending on your location and product availability.

Do you offer free shipping?

Yes, we currently offer free standard shipping on available destinations. Shipping options and estimated delivery details will be shown at checkout before you complete your order.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.