Shipping Policy

Shipping & Delivery

At BYS Pilates, we aim to process and ship your order as quickly as possible.

Processing Time

Orders are usually processed within 1–3 business days after payment has been confirmed.

Estimated Delivery Time

Estimated delivery time is typically 7–15 business days, depending on your location, product availability and shipping destination.

Please note that delivery times may vary due to customs, carrier delays, holidays or other factors outside of our control.

Shipping Cost

We currently offer free standard shipping to available destinations. Shipping options and delivery details will be shown at checkout before you complete your order.

International Shipping

We ship to selected international destinations. If your country is available at checkout, we can ship your order there.

Order Tracking

Once your order has been shipped and tracking information is available, you will receive a shipping confirmation email with your tracking details.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Lost or Delayed Packages

If your order is delayed or you have not received your package within the estimated delivery time, please contact us and we will help you check the status of your shipment.

Contact Us

If you have any questions about shipping, delivery or tracking, please contact us through our Contact Form on our website. We will do our best to respond as soon as possible.